Empower your customer support teams to provide effortless customer support experiences.
No engineers needed.
Trusted by
Average
Deflection Rate
Reduction in
Average handle time
Average CSAT
for self-service
Reduction in
Onboarding time
Whether it's over the phone, in-app, or via a chat - provide contextual self-service over your users’ preferred channel.
Use our low-code Studio to quickly develop and continuously improve self-service flows, without disrupting your engineering team.
Extend your impact and influence Product and Operation teams with AI-powered insights.
"Thanks to Kodif, we have achieved the goals we set out to. Our customers receive high-quality, fast, informed support, and our agents are able to work more effectively."
"Kodif has been a game changer for our customer service operation. Their self-service flows have increased our customer satisfaction rating, return rate, and brand loyalty."
"Since we adopted Kodif, we’ve have seen an increase in our agent utilization and the overall CSAT. Agents, now, can focus on resolving important issues and prioritize high value customers."
Seamless connection with all your favourite integrations.
Expand your availability in their channel
of
choice and
seamless transitions at any point in their journey.
See how Kodif can help you in delivering great customer experiences.
