Empower Your Customers to Fully Resolve Questions Instantly
Reach 99% accuracy in self-service resolutions with Customer Autopilot
Trusted by brands who are obsessed with their customers
AI Self-Service Tools are
Even More Accessible with KODIF
Intuitive self-service forms for seamless problem-solving
With our user-friendly self-service forms, your customers can effortlessly find answers and resolve issues quickly.
✦ Seamless Form Customization Experience✦ Actionable Analytics with Heatmap Visualization
✦ Interface for Mobile and Web SDKs
24/7 GenAI Support Trained on Your KB and Previous Tickets
Provide human-like responses based on your existing Knowledge Base and unique brand voice to strengthen your identity and better connect with customers.
✦ Get Real-time Ratings for Answer Quality
✦ Analyze Answer Coverage to Optimize Content
High-confidence Email Auto-tagging and Accurate Agent-routing
Streamline your customer support with smart email automation which sorts and solves problems faster by auto-resolving common use cases.
✦ AI-Powered Email Prioritization✦ Customizable Rule-based Agent Routing
✦ GenAI Auto-Resolution
Order Status
Leverage integrations with CX platforms and 100+ carriers to resolve WISMO tickets via web, email, mobile, text, or chat.
Return and Exchanges
Use the contextual customer data to make decisions and refund customers based on their LTV, geography, or other parameters.
Product Information
Understand user questions and retrieve relevant product information from KBs, making it easy for users to find the information they need quickly.
Product Support
Rapidly diagnose issues, offer personalized step-by-step solutions, and reduce resolution times, minimizing downtime.
Account & Order Management
Efficiently handle routine inquiries, streamline order processing, and provide personalized assistance, enhancing operational efficiency.
Billing and Payments
Provide instant payment assistance and resolve billing inquiries, ensuring a smoother experience for customers.